It's important to us that you are happy with your purchase, please make sure you double check measurements and read product details before purchasing.
However, if for any reason you are not satisfied with our products simply email me within 5 days of receiving your package. Items must be unused and in the same condition that you received it. It must also be in the original packaging. Then returned within 10 days of receipt for an exchange or a full refund (Shipping costs are non-refundable).
You can always contact us for any return question at firstname.lastname@example.org.
We are a small company and simply cannot pay for shipping for you to return your product if you have decided you don't want it. Once inspected by us we’ll refund the amount within 7 days. Shipping amounts will NOT be refunded.
Exceptions / non-returnable items
Several types of goods are exempt from being returned or exchanged. All purchases of tutorials & PDF patterns, gift cards, subscriptions and clearance items are final, meaning they are non-refundable and cannot be returned or exchanged.
Damages and issues
We take care of every item by detailed quality checking and careful wrapping, however, there are chances of damages during the shipment, we suggest every customer to check with the items received at their earliest possible conveniences, pls contact us within 5 days after receipt of your parcel for any problems.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.